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Delivery & Order fulfilment
For Holistictrader.co.uk we say that we dispatch your goods within 36 hours (during weekdays).
This means that if you place your order on say a Tuesday it will either leave us later that Tuesday or on the Wednesday. If you order on a Friday then the order will be sent either on the Friday or the Monday. We don't send goods out on Bank Holidays.
How quickly the order is sent is influenced by what time of day you order, how long it takes to pick your order and also what time the carrier calls to pick up.
We know you will want you goods as soon as possible. Our main focus as a company is taking orders from customers then getting the goods out as soon as possible so that we keep you happy so you keep coming back.
Currently we are using Interlink. This might change. We will sometimes use Royal Mail Special Delivery for small packages (like if just jewellery). We currently charge £8.50+VAT for UK delivery. This becomes free at £250+VAT.
Deliveries to EU countries can vary.
For EU countries we currently have a flat rate charge that can vary from country to country. Below is a list of these charges. This charge covers up to 31 kg. If the order exceeds 31kg we may ask you to pay a bit extra or if the order is over £350+VAT then we would probably waive any extra charge.
Austria £19.00 (+ £3.32 VAT)
Belgium £17.00 (+ £2.97 VAT)
Bosnia £29.00 (+ £5.07 VAT)
Bulgaria £29.00 (+ £5.07 VAT)
Croatia £29.00 (+ £5.07 VAT)
Czech Republic £21.00 (+ £3.67 VAT)
Denmark £19.00 (+ £3.32 VAT)
Eire £17.00 (+ £2.97 VAT)
Estonia £25.00 (+ £4.38 VAT)
Finland £25.00 (+ £4.38 VAT)
France £17.00 (+ £2.97 VAT)
Germany £17.00 (+ £2.97 VAT)
Greece £29.00 (+ £5.07 VAT)
Hungary £25.00 (+ £4.38 VAT)
Iceland £29.00 (+ £5.07 VAT)
Italy £21.00 (+ £3.67 VAT)
Latvia £29.00 (+ £5.07 VAT)
Lichenstein £19.00 (+ £3.32 VAT)
Lithuania £29.00 (+ £5.07 VAT)
Luxembourg £17.00 (+ £2.97 VAT)
Montenegro £29.00 (+ £5.07 VAT)
Norway £29.00 (+ £5.07 VAT)
Poland £25.00 (+ £4.38 VAT)
Portugal £25.00 (+ £4.38 VAT)
Romania £29.00 (+ £5.07 VAT)
Serbia £29.00 (+ £5.07 VAT)
Slovakia £21.00 (+ £3.67 VAT)
Slovenia £25.00 (+ £4.38 VAT)
Spain £21.00 (+ £3.67 VAT)
Sweden £25.00 (+ £4.38 VAT)
Switzerland £19.00 (+ £3.32 VAT)
UK £8.50 (+ £1.49 VAT)
We currenly don't ship outside of the EU. Sorry!
